My Mother, My Friend - Personalized Heart Slate Photo Frame
Natural slate photoframe with a heart-shaped window cut into the stone to display your photo
Engraved (set text) sentiment above photo: 'First my mother, forever my friend'.
Personalised with 2 message fields, both below heart photo insert.
Dimensions: 23cm x 19cm
Product Dimensions
Length: 23cm
Width: 19cm
Height: 1cm
Please note that the total time from order to doorstep consists of two separate phases: Processing and Transit.
1. Processing Time
Please allow 2 to 5 business days for us to personalize and prepare your item for shipment.
Note: Processing time is separate from, and not included in, the transit times listed below.
2. Estimated Transit Times
Once your order has been handed to the courier, the estimated delivery windows are as follows:
USA/CANADA: 5 - 10 business days
UK/EU: 2 – 5 working days
Australia/NZ: 10 - 14 working days
Asia & Middle East: 7 – 14 working days
Rest of the world: 14-20 business days
We will send your tracking number through email once your order is shipped.
Personalized Items
Because custom items are made specifically for you, all sales are final. We do not offer returns or exchanges.
- Personalization Accuracy: Please double-check your spelling—we create exactly what you type. If we need to reach out for text clarification, your order will be placed on hold. Unresponsive orders after 7 days will be automatically converted to non-expiring store credit.
- Damaged or Incorrect Items: If we make a text error or your order arrives damaged, we will ship a replacement at no extra cost. Photo proof of the damaged item and original shipping box is required within 48 hours of delivery.
Non-Personalized Items
Eligible for return within 14 days of delivery if unused and in original packaging. Return shipping costs are the buyer’s responsibility, and original shipping fees are non-refundable.
To start a return or report an issue, please contact support@deeplyengraved.com